At iCopy Legal, we’ve always believed that delivering the most reliable, secure, and efficient records retrieval experience starts with people—and is powered by purpose-built technology. That belief is now echoed in our newly upgraded company slogan: “People First. Tech Forward.”

It’s with that spirit that we proudly announce the expansion of our leadership team with the appointment of Nicholas Luthy as Chief Technology (CTO). This marks a critical step forward in iCopy’s growth strategy as we scale operations, build toward a transformative product roadmap, and further elevate our client experience from end-to-end.

A Strategic Hire to Accelerate Innovation and Scale

Nicholas joins iCopy Legal at a pivotal time of growth—where the need for scalable infrastructure, smarter platforms, and unified client experiences has never been greater. As Chief Technology Officer, he will oversee Product, Technology, and Marketing, bringing these core functions into alignment to support iCopy’s next phase of expansion.

Among his top priorities: leading the continued evolution of our proprietary records retrieval platform - Nimbus - and shaping an integrated marketing strategy that reflects the needs of today’s legal and insurance clients. By connecting innovation on the backend with clarity and consistency on the frontend, Nicholas is helping ensure that every product improvement directly enhances the customer experience.

In just a few short months since stepping into the role, Nicholas has already:

• Built a product development team from the ground up, currently consisting of 8 members and growing; fully transitioned development responsibilities for Nimbus in-house, and delivered multiple successful platform releases to date.

• Led the organization through SOC2 and HIPAA compliance audits, ensuring regulatory adherence; and created a roadmap for future additional certifications.

• Oversaw two significant infrastructure upgrades to enhance scalability, stability, and security, along with multiple product updates, including two major releases.

• Strengthened our presence in the Philippines with an onsite visit, team building initiatives, and recruitment activities.

• Established a Quality Assurance team, fostering a practice and culture of quality to ensure the highest standards in product delivery.

• Performed key hiring on the marketing team and is overseeing the creation and upcoming launch of our new marketing site.

“iCopy is entering a scale-up phase, and the need to tie marketing and technology together has never been more important,” said Bridgette Ferraro, CEO of iCopy Legal. “Nicholas brings a rare combination of technical vision, operational leadership, and genuine care for people. His human-first approach and relentless drive for innovation make him the perfect leader to help us scale with integrity.”

Unlocking the Full Power of Nimbus

Nimbus, our secure, compliant, cloud-based platform for records retrieval, is the backbone of iCopy’s offering. With Nicholas at the helm of technology, we are reimagining Nimbus to be smarter, faster, and more intuitive—leveraging AI responsibly while preserving the human insight that sets iCopy apart.

“Technology should enable people, not overwhelm them,” Nicholas explains. “At iCopy, I see an opportunity to build something exceptional—tech that gets out of the way and allows our specialists to focus on what matters: accuracy, speed, and service. Whether it's automating repetitive tasks or identifying patterns that improve turnaround time, Nimbus will become a platform that adapts around our clients’ needs.”

Aligning Marketing and Product Around the Client Experience

Bringing marketing under the same strategic umbrella as technology ensures that every element of the client journey—from awareness to onboarding to retention—is unified around the actual experience of using our service.

“Nicholas’ leadership bridges the gap between what we build and how we communicate it,” Ferraro added. “It’s about more than product features—it’s about delivering peace of mind, reliability, and value to every stakeholder who depends on us.”

A Leader Who Builds Teams with Purpose—and Products That Last

Nicholas’ track record includes serving as Chief Product Officer at Collette Health, where he focused on building scalable, cloud-native platforms to support mission-critical healthcare operations. Before that, at Interactive Digital Solutions, he led both product and marketing efforts for emerging technologies that pushed the boundaries of what was possible in regulated industries.

But beyond the resume is a leadership style rooted in authenticity and execution.

“Leadership isn’t about being the boss,” Nicholas says. “It’s about cultivating an amazing team, empowering them, and clearing the path so they can do their best work. That’s the kind of culture we’re building at iCopy—one that listens to customers, fosters innovation, and isn’t afraid to challenge the status quo.”

With deep experience across regulated sectors like healthcare and telephony, Nicholas brings a rare blend of strategic thinking, technical fluency, and market intuition. He has consistently been at the forefront of innovation, often developing solutions that are years ahead of industry standards. His focus on secure, high-availability cloud architecture ensures that the products he oversees aren’t just scalable—they’re resilient, compliant, and built to last.

What sets Nicholas apart is his passion for creating best-in-class products that combine real-world utility with exceptional user experience. His teams are known for delivering high-retention, high-impact platforms that users genuinely love—earning both customer loyalty and industry recognition.

Why This Matters for iCopy Clients

Bringing seasoned, cross-functional leadership into iCopy Legal isn’t just about internal growth—it’s a strategic investment in our clients’ future.

As regulatory landscapes shift and client expectations rise, adding experienced leaders like Nicholas reinforces our commitment to scaling with purpose. It ensures that every part of our business—from product to marketing to infrastructure—is aligned around delivering exceptional service, sustainable innovation, and long-term value.

“Joining iCopy Legal felt like the perfect convergence of vision and values,” Nicholas shared. “There’s a real energy here—a deep care for clients, a hunger to build, and a belief that tech should always serve people. That’s the kind of place I want to lead.”

Welcome to the Next Era of iCopy Legal: People First. Tech Forward.

We’re building the future of records retrieval—one that’s fast, secure, client-focused, and powered by a team that cares.

Connect with Nicholas on LinkedIn and X.