At iCopy Legal, our strength lies in the expertise and dedication of our leadership team. Today, we spotlight Tiffany Shockley-Cabral, our dynamic Director of Operations, whose blend of professional acumen and personal passion drives our success.

Professional Excellence:

Tiffany joined iCopy Legal in 2020 as a Senior Account Manager, swiftly demonstrating her ability to streamline processes and enhance team performance. Her innovative strategies and commitment to excellence earned her the role of Director of Operations in 2021. Under her leadership, Tiffany has standardized case management processes, overseen a team of over 80 staff members, and played a pivotal role in growing our business from $300K to $7M in just two years. Her collaboration with Vault on our portal, Nimbus, showcases her dedication to leveraging technology for operational excellence.

Personal Passions:

Beyond her professional life, Tiffany is a devoted volunteer and nature enthusiast. She has contributed her time to organizations like Horses Help and Village of the Valley, reflecting her commitment to giving back to the community. In her leisure time, Tiffany enjoys reading, listening to music, and exploring the great outdoors in Northern Arizona with her family.

A Philosophy of Integrity:

Guided by the principle of doing what is right rather than what is easy, Tiffany's leadership style is marked by determination and a passion for hard work. Her efforts in promoting client self-sufficiency and enhancing team capabilities are a testament to her unwavering dedication.

Tiffany Shockley-Cabral embodies the spirit of iCopy Legal, blending professional expertise with personal commitment. Stay tuned for more Executive Insights as we continue to introduce the exceptional leaders driving our success.